Privacy Policy / Terms of Service

TERMS OF SERVICE - SERVICES

Dear clients,

We appreciate that you have chosen our center. Below are the terms of service:

1. INTRODUCTION

1.1 These terms of service (hereinafter referred to as the “Terms”) govern the relationship between the parties to the contract concluded through the website footura.cz.

1.2 The Client has the opportunity to review the Terms and Conditions before submitting his application and is duly notified of them in advance.

1.3 By submitting an application (order) through the website footura.cz, the client confirms that he has read these Terms and Conditions and expressly agrees with them, as amended in effect at the time of sending the application.

1.4 The seller and operator of the website footura.cz and the entire Center is Nataliia Rotar, address: Praha - Pitkovice, Pýchavková - 282/7, PSČ 10400, IČO 06883869, email: info@footura.cz (hereinafter referred to as the “Center”).

1.5 The Center provides podiatry and pedicure services, and also carries out sales on the basis of valid permits confirming professional competence (hereinafter referred to as “services”).

1.6 The client is considered to be an individual who has made a reservation (order) for services on the Center’s website footura.cz (hereinafter referred to as the “order”).

1.7 The date of service provision means the day and time for which the client signed up.

1.8 By placing an order for a service (in person, by phone, by email, SMS), the client agrees to these Terms.

1.9 In case of disagreement with the Terms, the client has the right not to use the services.

2. ORDER, CONCLUSION AND TERMINATION OF THE AGREEMENT

2.1 Booking services through the online system on the website footura.cz (http://footura.cz/) or by telephone is a mandatory offer by the client to conclude a contract for the provision of services with the Center.

2.2 The Center confirms receipt of the order by email to the address specified by the client. From the moment the confirmation is sent, the contract is considered concluded.

2.3 In exceptional cases, the Center reserves the right to cancel or postpone the provision of services to another date (for example, due to illness, power outage, etc.). In this case, the Center will contact the client as soon as possible to agree on a new date.

2.4 The Center informs the client about the right provided for in § 1829 para. 1 of Law No. 89/2012 Coll. (Civil Code of the the Czech Republic), - cancel the contract within 14 days from the date of its conclusion (that is, from the date of confirmation of the reservation). An opt-out form is available upon request; the completed and signed form should be sent to the email specified in clause 1.4 of these conditions.

2.5 When ordering on a weekend/holiday, the client pays 100% of the cost of the service upon checkout.

2.6 When ordering on a working day (Monday–Friday, unless it is a public holiday), the client pays 50% of the cost of the service upon checkout.

2.7 If the order is canceled or the client fails to show up at the chosen time, the Center has the right to withhold the already paid part of the cost of the service as compensation for the booked time (the paid part or the entire cost is non-refundable if the service was not provided for reasons that depend solely on the client).

2.8 The client can reschedule the service for another date no later than 3 days before the selected date. In justified cases, the Center may refuse to transfer; in this case, the provisions of clause 2.7 apply.

2.9 If you are more than 15 minutes late, the specialist has the right to refuse to provide the service or reduce the procedure time; the cost of the service is retained in full.

3.0 The Center makes every effort to ensure the safety of the client’s belongings, but is not responsible for them.

3.1 The Center is not responsible for damage to health or property caused by illegal actions of third parties.

3.2 The client undertakes to inform the specialist about any significant health problems, since in some cases the procedures are not recommended.

3.3 Eating food is prohibited in premises intended for the provision of services.

3.4 It is prohibited to bring into the Center alcoholic beverages, substances and medications prohibited by the legislation of the the Czech Republic.

3.5 The Center’s specialist has the right to refuse to provide services to a client under the influence of alcohol/drugs.

3.6 Entry with animals is prohibited.

3. PROTECTION OF PERSONAL DATA

3.1 The protection of the client’s personal data is carried out on the basis of Law No. 101/2000 Sb. “On the protection of personal data” with subsequent amendments.

3.2 The Client agrees to the processing of the following personal data: first and last name, residential address (and/or delivery address), email address, telephone number and other data specified in the order (for example, in a note) - hereinafter collectively “personal data”.

3.3 The Client agrees to the processing of personal data by the Center for the purposes of fulfilling rights and obligations under the service agreement and maintaining an account (if one has been created).

3.4 The Client confirms that the data provided is accurate and is advised that its provision is voluntary.

3.5 If the client believes that the Center is processing his personal data in violation of the right to privacy or the law (in particular, if the data is inaccurate taking into account the purposes of processing), he has the right to: a) demand clarification from the Center; b) demand elimination of violations.

3.6 At the client’s request, the Center is obliged to provide information about the processing of his personal data. The Center may charge a reasonable fee not to exceed the actual cost of providing such information.

3.7 The Client has the right to withdraw consent to the processing of personal data in writing at the Center’s address. The review is valid from the moment it is received by the Center. The customer also has rights under § 21 Act No. 101/2000 Coll., including the right of access, correction, blocking or destruction of data, as well as the right to an apology, monetary compensation or damages if his rights are violated.

4. FINAL PROVISIONS

4.1 Relations not directly regulated by these Terms are governed by Law No. 89/2012 Sb. (Civil Code of the the Czech Republic), Law No. 634/1992 Sb. “On Consumer Protection” and other applicable regulations as amended on the date of placing the order.

4.2 The Terms are governed by the law of the the Czech Republic.

TERMS OF SERVICE - COURSES

Dear clients,

Thank you for your interest in our courses. Below are the conditions for participation:

1. INTRODUCTION

1.1 These Terms govern relations under contracts concluded through the website footura.cz.

1.2 The course customer has the opportunity to familiarize himself with the Terms before submitting the application and is notified about them in advance.

1.3 By submitting an application, the customer confirms that he has read the Terms and Conditions and expressly agrees with them, as amended in effect at the time of submission.

1.4 The course provider and operator of the website footura.cz is Nataliia Rotar, address: Praha - Pitkovice, Pýchavková - 282/7, PSČ 10400, IČO 06883869, email: info@footura.cz (hereinafter referred to as the “Provider”).

1.5 The customer is considered to be a natural or legal person who has enrolled in the course and paid its cost through the website footura.cz.

1.6 The Supplier undertakes to conduct the course(s) for the customer within the specified period (hereinafter referred to as the “courses”).

1.7 The Customer declares that he is participating in the courses as part of his business activities, since the courses are aimed at developing professional/entrepreneurial activities. This statement is valid even if the customer does not have the appropriate permits, if he participates with the intention of further carrying out business activities. If this is not the case, the customer must notify the Supplier before paying for the course in order to obtain information about consumer rights.

1.8 “Order” means booking a course on the Provider’s website footura.cz.

1.9 The “course date” means the day and time for which the customer signed up on the Supplier’s website footura.cz.

1.10 By paying the cost of the course, the customer additionally confirms his acceptance of these Course Terms.

1.11 By placing an order for a service (in person, by phone, email, SMS), the customer agrees to these Terms.

1.12 In case of disagreement with the Terms, the customer has the right not to use the services.

ORDERING COURSES, CONCLUSION AND TERMINATION OF THE AGREEMENT

1.13 An order placed through the website footura.cz or by telephone is a mandatory offer by the customer to conclude an agreement to participate in the Supplier’s course within the chosen period.

1.14 The Supplier will immediately confirm receipt of the order by email; After sending the confirmation, the contract is considered concluded.

1.15 In exceptional cases, the Provider has the right to cancel or postpone the course (illness, power outage, etc.). In this case, the Supplier will contact the customer to agree an alternative date.

1.16 The Customer takes note that in case of failure to show up on time, the paid amount is not refunded, including due to the need to compensate the Supplier for lost time and damage, including lost profits.

1.17 The Customer has the right to cancel the order no later than 7 days before the selected date. In case of later cancellation, the paid price is not refunded and is counted as a penalty (100% of the course cost).

1.18 During the course, the customer is obliged to comply with the instructions of the Supplier.

1.19 Before the start of the course, the customer is obliged to inform the Supplier about possible medical restrictions (allergies, etc.) that must be taken into account.

COMPLAINTS

1.20 In case of questions and comments regarding the courses, the customer is obliged to promptly (without undue delay) notify the Supplier in writing by email info@footura.cz and request clarifications / elimination of deficiencies. Complaints without such prior notice, especially closer to the end of the course, will not be considered.

1.21 The basis for a complaint cannot be circumstances known to the customer before the conclusion of the contract (for example, place of training, price, etc.).

1.22 It is also not a basis for a complaint if the information provided by the Supplier on the course was known to the customer in advance.

PROTECTION OF PERSONAL DATA

1.23 The protection of the customer’s personal data is carried out in accordance with Law No. 101/2000 Sb. with subsequent changes.

1.24 The Customer agrees to the processing of his personal data: first and last name, residential address (delivery address if available), email, telephone and other data specified in the order (for example, in a note) - hereinafter “personal data”.

1.25 Personal data is processed by the Supplier to fulfill the rights and obligations under the service agreement and maintain an account (if one has been created).

1.26 The Customer confirms the accuracy of the provided data and is notified that their provision is voluntary.

1.27 If the customer believes that the Supplier is processing his data in violation of privacy or the law (in particular, if the data is inaccurate taking into account the purpose of processing), he has the right to: a) contact the Supplier for clarification; b) demand elimination of violations.

1.28 At the request of the customer, the Supplier is obliged to provide information about the processing of his personal data; The Supplier has the right to demand a reasonable fee not exceeding the actual costs of providing the information.

1.29 The Customer has the right to withdraw consent to data processing in writing to the Supplier’s address; The review is valid from the moment of receipt. The rights under § 21 Act No. 101/2000 Coll. also apply. (access, correction, blocking, destruction, apology, monetary compensation, etc.).

FINAL PROVISIONS

1.30 All text, illustrations, graphics and photographs contained in the materials and on the Supplier's websites and displayed on the courses are protected by copyright and may not be copied or used without the written consent of the Supplier.

1.31 Photography, video and audio filming is prohibited during the courses.

1.32 Photographs in information and marketing materials are for illustrative purposes and may differ from reality.

1.33 By participating in the course, the customer agrees to the creation of photographic and audiovisual documentation and its publication for the Supplier’s marketing purposes. If you disagree, you must request in writing not to film/publish before the start of the course.

1.34 In case of cancellation of the course by the Supplier, the amount paid is returned to the customer’s account within 14 days from the date of cancellation.

1.35 Relations not directly regulated by these Terms and Conditions are governed by Law No. 89/2012 Sb. (Civil Code of the the Czech Republic) and other applicable acts as amended on the date of placing the order.

1.36 Applicable law is the the Czech Republic.

The conditions apply from 2022.